Every missed call gets an answer.

One week at the shop, step by step

A simulated Monday-to-Monday: the real workflow files ran in a test harness with stand-in Gmail and Google Sheets. The sheet on the right is what the owner would see after each moment.

The sheet at the end of the week

Five callers, five rows. Nobody emailed twice by mistake, nobody without an email forgotten.

Everything that happened, minute by minute

Chicago time. Straight from the run log.

1. Mon 9:12 AMvoicemail from Maria Lopez (512) 555-0134
2. Mon 9:12 AMNew lead: Maria Lopez → follow-up emails start
3. Mon 9:15 AMEmail 1 of 3 sent to maria.lopez@example.com
4. Mon 10:40 AMmissed call from Maria Lopez (512) 555-0134
5. Mon 10:40 AMMaria Lopez called again — same row, calls: 2
6. Mon 1:05 PMvoicemail from (512) 555-0187
7. Mon 1:05 PMNew lead: James → call back (no email)
8. Mon 7:30 PMvoicemail from (512) 555-0152
9. Mon 7:30 PMNew lead: Tom Reed → follow-up emails start
10. Tue 8:00 AMEmail 1 of 3 sent to tom.reed@example.net
11. Tue 11:00 AMmissed call from Unknown
12. Tue 11:00 AMNew lead: unknown → call back (no email)
13. Wed 9:15 AMEmail 2 of 3 sent to maria.lopez@example.com
14. Wed 10:15 AMReply from maria.lopez@example.com: "Yes please! Thursday morning works for us."
15. Wed 10:15 AMMaria Lopez replied — emails stopped
16. Wed 4:20 PMvoicemail from Sarah Kim (512) 555-0163
17. Wed 4:20 PMNew lead: Sarah Kim → follow-up emails start
18. Wed 4:21 PMGmail delivered the same notification again
19. Wed 4:30 PMEmail 1 of 3 sent to sarah.k@example.org
20. Thu 8:00 AMEmail 2 of 3 sent to tom.reed@example.net
21. Thu 9:00 AMReply from sarah.k@example.org: "unsubscribe"
22. Thu 9:00 AMSarah Kim unsubscribed — never emailed again
23. Mon 7:00 AMMonday email to the owner: "Acme Comfort HVAC: 2 to call back, 1 replied"
24. Mon 7:06 AMOwner tapped "I've called them" for James
25. Mon 8:00 AMEmail 3 of 3 sent to tom.reed@example.net
26. Mon 8:00 AMTom Reed: all 3 emails sent, sequence finished

Six workflows, ready to import

n8n → Workflows → Import from file. Google Voice sends its notifications to the Gmail you connect here, and the follow-ups go out from that same Gmail. Add Gmail and Google Sheets credentials, paste the sheet ID, fill in Shop settings (name, hours, time zone, email days), and pick workflow 0 as the Error workflow of the others. The schedule lives in the sheet, not in Wait nodes — a restart loses nothing.

• CaptureReads Google Voice emails, one row per phone number, email from the voicemail.
  Download JSON
• Follow-upsEvery 15 min, shop hours only: emails on day 0, 2 and 5.
  Download JSON
• Stop on replyReply → stop. "unsubscribe" → never again.
  Download JSON
• Monday digestThe owner's list: replies and who to call back.
  Download JSON
• Owner buttonsApprove or stop a lead from the email: random token per lead, confirm page first.
  Download JSON
• Error alertSet it as the Error workflow of 1–5: any failed run emails the owner a link.
  Download JSON

What it can't do, honestly

• Google Voice has no public API.The system reads the email notifications Google Voice sends for missed calls and voicemail. Turn them on once in Google Voice settings.
• No email, no emails.Most callers leave a number, not an address. Those go to the "call back" list; the system never guesses an address.
• Transcripts can be wrong.An address spoken in a voicemail is used when it has the shape of a real address — a misheard letter would still get the email. One setting (useSpokenEmail) turns spoken addresses off; then those callers go to the call-back list.
• Checked on sample emails.The notification parser was tested on sample Google Voice emails. On a real shop account it is confirmed on day one with a test call before anything is sent.
• Texts need their own setup.SMS follow-ups are possible (for example through Twilio) after US carrier registration (A2P 10DLC) — a separate step.